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AI Receptionist

Turn missed calls and texts into booked jobs

Ava answers calls and texts when your team is busy or closed, gets the details, and books the visit or sets up a callback.

Not just a message. The start of the job.

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Live AI voice demo

Try the AI Receptionist live

Pick a business, press Start and talk to Ava like a customer would. Nothing real is booked.

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Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Human verification
Live transcript will appear here once you start talking.
Microphone required. Sessions end after 5 minutes, or after 30 seconds of silence.
Scenario setup
Ava
Working hours
Monday to Friday, 9:00 AM to 5:00 PM
Location
Blue Dance Studio, 125 King Street West, Toronto, ON
Demo only. No real booking or customer record is created.

The basics

What is an AI receptionist?

An AI receptionist answers your business phone, works out what the caller needs, and turns the call into a booking, a callback or a service request for your team.

How an AI receptionist works for small businesses

  1. 01

    Answers the call

    Day, night or when every line is busy. Callers get Ava, not voicemail.

    Calls and 2-way texts · email and SMS alerts

  2. 02

    Gets the details

    What's wrong, where, how soon. One question at a time.

    Uses your approved services, hours and area

  3. 03

    Books or routes

    Books the visit when your rules allow. Urgent or unclear calls become a callback request for your team.

    Team availability · optional Google Calendar sync

04 · After the call

Starts the job

The request is saved on the caller's record, ready for your estimate.

Invoice the same customer. Reminder calls on Pro and Business.

Listen

Hear a sample AI receptionist call

Listen to Ava take an AC call, then see what your team finds waiting.

Sample transcript

AC diagnostic visit request

  1. Ava

    Hi, thanks for calling Reliance HVAC Service. This is Ava. How can I help you today?

  2. Caller

    My air conditioning stopped working last night. Do you have technicians who can visit today or tomorrow?

  3. Ava

    I'm sorry to hear your AC went down. I'd be happy to help get a technician out to you. Are you located in the Toronto area?

  4. Caller

    Yes. Later this afternoon would be great, or tomorrow morning around 10.

  5. Ava

    I have your request for an AC diagnostic visit. The team will call back to confirm the exact appointment time.

Customer record

A service request, not a voicemail

Need
AC stopped working last night
Area
Toronto · in your service area
Window
Later today, or tomorrow around 10 AM
Next step
Your team calls back to confirm the time
Team alert
Email to your business

What comes next

Estimate
Create it for this customer
Invoice
Reminder call if it goes overdue (Pro and Business)
See a full HVAC job

When Ava hands off

When it can book, it books. When it should not, it routes.

Urgent, sensitive or unclear calls, and jobs that need a quote or your sign-off, go to your team as a callback request. Nothing gets forced into a time slot.

  • Creates a callback request
  • Attaches the transcript and summary, where configured and permitted
  • Follows your booking rules

Compare your options

AI receptionist vs answering service vs virtual receptionist

A virtual receptionist alternative that also does the work after the call.

Columns describe general categories, not specific providers.
InvoicifyAIAnswering serviceVirtual receptionist
Best whenYou want the call answered and the job started.You mainly need someone to pick up and take messages.You want live or hybrid front-desk coverage.
After the callA booking or callback request and the caller's record, ready for your estimate.Typically a message; your team handles follow-up later.Varies by provider and staffing.
Pricing modelIncluded in every plan; plans start at $99 USD/month with 200 shared AI voice minutes.Varies by provider.Staffing or call-volume pricing.

Your industry

Built for call-heavy service and appointment businesses

Pick your trade and follow one job from the first call to the final invoice.

HVAC and home services

A Sunday no-heat call becomes a paid furnace install

Plumbing and mechanical

A leaking water heater becomes a paid replacement

Clinics and wellness

A lunch-hour call becomes a booked first appointment

Studios, gyms, and classes

A trial class call becomes a paying member

Also for

See all 11 industriesCompare use cases

Keep reading

Receptionist guides

AI receptionist pricing

AI Receptionist and Call for Me on every plan, with a 7-day trial. Upgrade for follow-up agents and more minutes.

Answer + call for you

Starter

Inbound AI receptionist, calls made for you, and core operations

$99 USD/month
  • 24/7 AI Receptionist
  • Call for Me
  • Calls suppliers and offices for you
  • 200 AI voice minutes, shared
  • Then $0.45/min overage
  • Email, SMS, and 2-way messaging
  • Booking with Google Calendar sync
  • Unlimited invoices, estimates, and clients
  • Works with ChatGPT and Claude
  • English, French, and Spanish
  • Plus call analytics, guardrails, and a 10 GB Document Hub with AI search
Start Receptionist Setup
Recommended

Answer + follow up

Pro

AI receptionist, CRM, AI Advisor, and invoice reminders

$149 USD/month
  • Everything in Starter
  • 400 AI voice minutes, shared
  • Then $0.35/min overage
  • Invoice Reminder Agent
  • Calls about overdue invoices and payment plans
  • Full CRM Suite
  • AI Advisor included (50 monthly queries)
  • 50 GB Document Hub, 500 AI searches/month
  • Advanced analytics & reporting
Start Receptionist Setup

The full front office

Business

AI front desk plus every follow-up call: leads, quotes, invoices, and feedback

$199 USD/month
  • Everything in Pro
  • 800 AI voice minutes, shared
  • Then $0.25/min overage
  • 4 outbound Voice Agents
  • Lead qualification, estimate follow-up, invoice reminders, and customer feedback
  • AI Advisor included (100 monthly queries)
  • 100 GB Document Hub, 2,000 AI searches/month
Start Receptionist Setup

Available in the US and Canada · Prices in USD · 7-day trial, card required, billed when the trial ends unless you cancel

AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist, Call for Me, and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.

Related agents: Lead Qualification · Estimate Follow-up · Invoice Reminder · Customer Feedback · All AI voice agents

Frequently Asked Questions

Getting started

AI Receptionist is an inbound voice agent and AI answering service for small business service teams. It answers calls, identifies what the caller needs, collects service-request details, and books the next step or routes the caller for review.

Yes, when your service rules allow direct booking. If the request needs review, inspection, a service-area check, or human approval, the receptionist captures the details and routes the next step instead of forcing a booking.

Yes, optionally and per person. Team scheduling runs on InvoicifyAI working hours by default. The company owner connects Google Calendar and chooses which team members use it. For those people, the receptionist checks their Google busy times before offering a slot and adds confirmed bookings to their calendar.

Yes. AI Receptionist is designed for missed-call and after-hours coverage so callers can still get answers, request service, and leave structured context for your team.

Yes. AI Receptionist supports 2-way messaging and can send email and SMS notifications so customers and your team can continue the service workflow after the first call or text.

You decide. Your AI agent settings control whether the agent tells callers it's an AI, so you can match the disclosure rules where you and your customers are. Either way, it answers in a natural voice, follows the business rules you set, and routes sensitive, clinical, emergency, legal, custom pricing, or unclear questions to your team instead of guessing.

AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits.

No. The public demo can simulate a booked appointment or created service request in the conversation, but it does not create real customer records, service requests, calendar events, or calls.

More questions

Let Ava take the next call. You take the job.

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7-day trial, card required, billed when the trial ends unless you cancel.