01
Listen
The receptionist greets the caller, identifies the request, and keeps the conversation focused.
AI Receptionist
AI Receptionist for small business
Answer calls, capture service requests, book appointments when safe, and keep every customer moving from first contact to follow-up.
Built for service intake - after-hours calls - booking and callback routing
- 01
Caller asks for help
- 02
Receptionist identifies intent
- 03
Request details are captured
- 04
Booking or callback is confirmed
Call sample
Hear a sample AI receptionist call
The receptionist keeps the call short, confirms the next step, and avoids asking for sensitive details during public demo scenarios.
Sample transcript
AC diagnostic visit request
AI Receptionist
Hi, thanks for calling Reliance HVAC Service. This is Ava. How can I help you today?
Caller
My air conditioning stopped working last night. Do you have technicians who can visit today or tomorrow?
AI Receptionist
I'm sorry to hear your AC went down. I'd be happy to help get a technician out to you. Are you located in the Toronto area?
Caller
Yes. Later this afternoon would be great, or tomorrow morning around 10.
AI Receptionist
I have your request for an AC diagnostic visit. The team will call back to confirm the exact appointment time.
What gets captured
A clean outcome instead of a missed call
- Intent captured: AC stopped working last night
- Service area confirmed before collecting visit details
- Preferred windows captured: later today or tomorrow around 10 AM
- Contact and visit details collected in the call, with sensitive values omitted from this page
- Team callback framed as the next confirmation step
Inbound service intake
A front desk for the calls your team cannot always catch
The receptionist is not an outbound sales agent. It is the first answer for service businesses that need callers answered, lightly qualified, booked, or routed.
02
Qualify
It checks service type, urgency, location, and booking fit without trying to close every caller.
03
Book or route
Direct-bookable requests get a slot. Unclear requests become callback or review outcomes.
Service request
Collects the caller's need, timing, service type, and contact context without turning the call into a long form.
Booked appointment
Offers available windows when the request is safe to book and confirms the selected slot in plain language.
Callback or review
Routes unclear work, inspection-required jobs, and service-area questions to your team with useful notes.
Live AI voice demo
Try the AI Receptionist live
Choose one service scenario, set the company and coverage context, and talk to the receptionist in real time. The demo simulates request intake and scheduling without creating tenant records.
No signup required
Live demo
Receptionist
Answer inbound service calls, capture the request, and book the next step.
0:00
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Working hours
Monday to Friday, 9:00 AM to 5:00 PM
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Location context
Ava shares this business location with callers.
Blue Dance Studio, 125 King Street West, Toronto, ON
Customers come to the studio for classes and lessons.
Tip
Keep it short and realistic. These details shape the agent's responses in real time.What it can handle
Inbound calls, service requests, bookings, and callback routing
The receptionist keeps the caller experience natural while protecting the business rules that decide whether to book, collect more details, or route to a person.
Answer routine inbound calls without forcing voicemail
Explain service options using your approved business context
Collect request details one question at a time
Offer mock-safe booking language in the public demo
Route complex, unclear, or out-of-policy requests for review
Keep callers out of internal tool, token, or backend language
Service module fit
Designed to produce clean operational outcomes
Inbound call answered
The caller gets a front-desk conversation instead of voicemail.
Policy-aware routing
Direct booking stays separate from review-required work.
Next step confirmed
The caller leaves knowing whether they are booked or waiting for review.
Receptionist add-on
Add the Service Module and AI Receptionist to Professional or Business
Pricing: $99 per month with 200 reception minutes included. Need more capacity? Add 100 more reception minutes for $29. Base plan pricing excludes this add-on.
Related agents
Receptionist for inbound calls. Voice agents for follow-up.
AI Receptionist handles the front door. The outbound agents handle warm-lead, proposal, invoice reminder, and feedback queues after those records exist in the workspace.
Lead Qualification Agent
Outbound qualification for warm leads captured elsewhere or added by your team.
Estimate Follow-up Agent
Proposal follow-up once an estimate has been sent.
All AI voice agents
Compare inbound reception and outbound revenue-stage automation.
Compare the full lineup on the AI agents overview page.
Choose Your Growth Path
Sign up today to unlock every plan instantly. Professional and Business pair CRM and voice-agent automation with AI Advisor access, and all tiers include a 14-day free trial so you can launch with zero risk.
Starter
Invoicing Core
$14.99USD/month
- Unlimited invoices & estimates
- Unlimited clients
- Document Hub with 10 GB secure storage
- AI document search & chat (100 queries / month)
- AI-powered receipt scanning
- Expense tracking & categorization
- Basic financial reporting
- Professional PDF generation
- Recurring invoices
- ❌ No CRM features
- ❌ No AI Advisor access
- ❌ No AI voice agents
- ❌ Manual follow-ups only
BEST VALUE
Professional
CRM + AI Advisor + 1 Voice Agent
$29.99USD/month
- Everything in Starter
- Document Hub with 50 GB secure storage
- AI document search & chat (500 queries / month)
- ✨ Full CRM Suite
- ✨ AI Advisor included (50 monthly queries)
- Lead management & BANT scoring
- Visual sales pipeline
- Opportunity tracking
- Activity timeline
- 📞 1 AI Voice Agent included
- • Invoice Collection Agent
- • Automated overdue follow-ups and payment-plan handling
- AI Receptionist + Service Module available as add-on*
- Advanced analytics dashboard
Business
4 Follow-up Voice Agents + AI Advisor
$49.99USD/month
- Everything in Professional
- Document Hub with 100 GB secure storage
- AI document search & chat (2,000 queries / month)
- ✨ AI Advisor included (100 monthly queries)
- 🚀 All 4 revenue-stage AI Voice Agents included
- • Lead qualification, proposal follow-up, collections, and feedback coverage
- • Shared operating context across CRM, billing, and call outcomes
- AI Receptionist + Service Module available as add-on*
- Complete revenue workflow coverage
- Priority support
* Optional add-on available on Professional and Business. Base plan pricing shown excludes AI Receptionist and Service Module add-on fees.
AI Receptionist + Service Module Add-On
Add service intake and inbound call coverage on Professional and Business for $99/month with 200 reception minutes included. Need more capacity? Add 100 more minutes for $29.
AI Advisor Top-Ups
Professional includes 50 monthly queries and Business includes 100. Need more? Buy 250 more for $19 or 600 more for $39. Top-ups are one-time purchases, charged immediately, and expire 12 months after purchase.