Plumbing + Mechanical

AI receptionist for plumbing and mechanical service teams

Turn missed leak, sewer, heating, and mechanical service calls into qualified requests, diagnostic visit windows, dispatcher callbacks, and review-ready notes without unsafe promises.

AI Receptionist is included in every plan, starting at $99 USD/month with 200 AI voice minutes.

  • Leak and sewer-backup intake
  • Urgency + service-area routing
  • Bookable visit or dispatcher callback

Workflow animation

Call to service request to dispatcher note

After-hours example

Step 1

Caller calls

Live call

The receptionist answers while the crew is on a job or the office is closed.

What the receptionist checks

Caller asks: Our basement drain is backing up. Can someone come out tonight?

Captured: caller name, callback number, city, property type, issue, and preferred timing

Output

Live intake started

Caller context captured

Workspace

requestvisitCRM

01

Answer and qualify

Capture issue type, address context, urgency, property type, service-area fit, and caller details.

02

Apply dispatcher rules

Routine diagnostic visits move forward; flooding, gas, electrical, unclear, or out-of-area calls go to review.

03

Create the handoff

The output becomes a plumbing service request, visit or callback task, and dispatcher-ready note.

Live AI voice demo

Try a plumbing or mechanical service call

Change the company name, then ask Ava about leaks, sewer backups, drain issues, water heaters, heating problems, diagnostic visits, or dispatcher callbacks. This is a mock call; no real plumbing request, mechanical service job, appointment, dispatch, CRM lead, invoice, or confirmation message is created.

No signup required
Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Mock demo only. No real plumbing request, mechanical service job, appointment, dispatch, CRM lead, invoice, or confirmation message is created. Do not share emergency details, access codes, or sensitive site information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Ava
Use case
Plumbing & Mechanical Services
Working hours
Monday to Friday, 8:00 AM to 6:00 PM; after-hours requests by callback review
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Coverage area
These demo values shape the prompt only.
Editable

Tip

Keep it short and realistic. These details shape the agent's responses in real time.

Dispatcher guardrails

Handle urgent calls without unsafe promises

Plumbing and mechanical calls can be urgent, but the risky parts are diagnosis, emergency dispatch, gas or electrical safety, access, and final pricing. Keep routine diagnostic requests moving and route judgment-heavy work to your team.

Will do

  • Capture caller, property type, service location, issue, urgency, and preferred timing
  • Answer routine hours, coverage, service-area, and basic service questions from approved context
  • Offer diagnostic visit or callback windows when your booking rules allow it
  • Create service request context and qualification notes for CRM, estimates, invoices, and follow-up

Will route

  • Does not diagnose plumbing, sewer, gas, or heating problems
  • Does not provide repair steps, safety instructions, or final pricing without staff review
  • Does not promise emergency dispatch unless your approved setup supports that path
  • Routes flooding, gas, electrical, unsafe, or unclear calls to dispatcher review

Every handled call leaves a transcript and summary for your dispatcher. Booking, callback, or review next steps still follow your rules.

Common requests

What callers can ask for

Leak or burst pipe
Sewer backup
Drain clearing
Fixture repair
Water heater issue
No heat callback

Service request

Issue, address, urgency, property type, timing, and caller details

Visit or callback

Diagnostic visit when allowed, dispatcher callback when not

Dispatcher note

Context ready for estimates, invoices, and follow-up workflows

Receptionist plan

Start with call coverage for plumbers in the field

Plans start at $99 USD/month with AI Receptionist included. Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage. Start a 7-day trial with a card; subscription billing begins after the trial unless canceled.

Start setup

Missed-revenue math

Estimate revenue left on the table

Use rough monthly numbers to see what missed calls could represent before you compare receptionist coverage.

Missed-call inputs

Adjust call volume, average booked value, and likely bookings.

Missed revenue

This month

$450

If it continues for a year

$5,400

Pricing

AI Receptionist Pricing

Start with AI Receptionist included. Paid-cycle usage beyond included minutes follows your owner-set overage limits.

Choose your AI Receptionist plan

Cover missed calls with the right AI voice plan

AI voice plan

Starter

Inbound AI receptionist and core operations

$99 USD/month
  • 24/7 AI Receptionist
  • 200 AI voice minutes
  • Email notifications
  • Appointment booking
  • Call analytics dashboard
  • English, French, and Spanish support
  • Advanced guardrails
  • Unlimited invoices & estimates
  • Unlimited clients
  • Document Hub with 10 GB secure storage
  • AI document search & chat (100 queries / month)
Recommended

AI voice plan

Pro

AI receptionist, CRM, AI Advisor, and invoice collection

$149 USD/month
  • Everything in Starter
  • 400 AI voice minutes
  • Document Hub with 50 GB secure storage
  • AI document search & chat (500 queries / month)
  • ✨ Full CRM Suite
  • ✨ AI Advisor included (50 monthly queries)
  • Advanced analytics & reporting
  • 📞 1 outbound Voice Agent included
  • Invoice Collection Agent
  • Automated overdue follow-ups and payment-plan handling

AI voice plan

Business

AI front desk plus every revenue follow-through agent

$199 USD/month
  • Everything in Professional
  • 800 AI voice minutes
  • Document Hub with 100 GB secure storage
  • AI document search & chat (2,000 queries / month)
  • ✨ AI Advisor included (100 monthly queries)
  • Advanced analytics & reporting
  • 🚀 4 outbound Voice Agents included
  • Lead Qualification Agent - qualifies new leads before follow-up
  • Estimate Follow-up Agent - follows up on open proposals
  • Invoice Collection Agent - handles overdue invoices and payment plans
  • Customer Feedback Agent - captures reviews and service feedback

How billing works

Every plan includes AI Receptionist, service-intake rules, booking or callback routing, and AI voice minutes. Starter begins with 200 AI voice minutes each month.

Need more capacity? Paid-cycle usage over included minutes uses automatic per-minute overage: Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage.

Trials require a card. Subscription billing starts after the trial unless canceled.

Included in every plan

  • 24/7 inbound call answering
  • AI voice minutes by plan
  • Service intake and qualification
  • Appointment booking and rescheduling
  • Callback capture and lead handoff
  • Service request timeline
  • Owner-controlled overage limits

AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.

Frequently Asked Questions