1
Answer and intake
Ava captures the caller, vehicle context, service interest, symptoms or package, preferred timing, and callback details.
Auto repair + detailing
AI receptionist for auto repair and detailing shops
Turn missed and after-hours service calls into vehicle intake and booking requests, maintenance windows, detailing package handoffs, and review-ready shop notes.
AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits.
- Vehicle intake
- Routine service requests
- Detailing appointment windows
2
Separate routine from review
Routine maintenance and detailing can move toward a mock window; diagnosis-heavy, warranty, insurance, or safety-sensitive calls route to staff.
3
Create a shop handoff
The call ends with a mock appointment or callback path plus notes the service advisor can review before following up.
One auto repair job, start to finish
A check-engine call becomes a paid brake job
Ava is your AI receptionist, and the follow-up calls are AI voice agents. Every step lands on one customer record.
Mon 8:05 am
Ava answers while advisors are busy
"The check-engine light is on and there's a grinding noise." Ava captures the vehicle and the symptoms. She doesn't diagnose or quote on the phone.
Service request · 2019 SUV · grinding noise
Included on every planMissed call captureMon 8:08 am
Drop-off booked
When your rules allow it, Ava books a drop-off slot in your hours and can offer a text confirmation.
Tue 7:30 am · drop-off
Included on every planAppointment bookingTue 11:00 am
You send the estimate
After inspection, email the estimate from the same customer record.
Estimate · front brakes and rotors · $780
Included on every planQuotes and invoicesWed 11:30 am
A follow-up call on the estimate
No reply to the emailed estimate. The follow-up call answers questions about it and asks for the go-ahead.
Ready to go ahead · your team confirms, then schedules the work
Plan: BusinessQuote follow-up callsAt pickup
You invoice the repair
Invoice from the same record when the car is ready.
Invoice · front brakes and rotors · $780
Included on every planQuotes and invoicesAfter payment
A feedback call after pickup
Once the invoice is paid, a short call asks for a 0 to 10 score and the reason.
Score 9 · reason: explained everything
Plan: BusinessPost-payment feedback calls
Live AI voice demo
Try an auto repair or detailing call
Change the company name, then ask Ava about an oil change, brake service, tire work, detailing package, inspection callback, or vehicle intake question. This is a mock call; no real repair order, CRM record, schedule, invoice, or confirmation message is created.
No signup required
Live demo
Receptionist
Answer inbound service calls, capture the request, and book the next step.
0:00
Mock demo only. No real repair order, detailing booking, CRM lead, schedule, invoice, or confirmation message is created. Do not share VINs, payment details, insurance numbers, or sensitive vehicle information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Use case
Working hours
Monday to Friday, 8:00 AM to 6:00 PM; Saturday detailing by request
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Location context
Ava shares this business location with callers.
Northstar Auto Care, 88 King Street West, Hamilton, ON
Customers visit the shop for service, maintenance, repair intake, and detailing appointments.
Tip
Keep it short and realistic. These details shape the agent's responses in real time.Booking guardrails
Book routine service. Route diagnosis-heavy work.
Auto calls can start with simple scheduling, but repair advice, unsafe-driving questions, warranty coverage, insurance claims, and exact pricing need a service advisor.
Will do
- Capture vehicle make or model, service interest, symptoms, preferred timing, and callback details.
- Offer mock windows for routine maintenance, detailing, tire, or brake intake when rules allow.
- Summarize service-advisor notes so the shop can follow up without reconstructing the call.
Will route
- Diagnosis-heavy repair questions, warning lights, unsafe driving, or tow decisions.
- Warranty, insurance, claims, exact pricing, parts availability, or payment-sensitive requests.
- Unclear symptoms, urgent breakdowns, or anything that needs a service advisor before booking.
Common requests
Shop calls it can qualify
Oil change or maintenance
Brake or tire service
Detailing packages
Vehicle intake callbacks
Inspection or estimate requests
Repair-status callbacks
Call summary
Caller intent, urgency, timing, location context, and review notes stay together after the call.
Next-step task
Bookable calls move to a mock appointment or request. Review-heavy calls become callback tasks.
Policy handoff
The handoff keeps the reason for staff review visible so the team can respond with context.
Receptionist plan
Start with front-desk coverage for busy bays
Auto repair and detailing shops can use AI Receptionist to capture routine calls while service advisors are with customers or technicians are in the shop. AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits. Start a 7-day trial with a card. The subscription is not charged until the trial ends, and you can cancel before then.
Comparison and setup questions
Pricing
AI Receptionist Pricing
Start with AI Receptionist included. Paid-cycle usage beyond included minutes follows your owner-set overage limits.
Choose your AI Receptionist plan
Cover missed calls with the right AI voice plan
AI voice plan
Starter
Inbound AI receptionist and core operations
$99 USD/month
- 24/7 AI Receptionist
- 200 AI voice minutes
- Then $0.45/min overage
- Email + SMS notifications
- 2-way messaging
- Appointment booking
- Google Calendar sync
- Works with ChatGPT and Claude
- Call analytics dashboard
- English, French, and Spanish support
- Advanced guardrails
- Unlimited invoices & estimates
- Unlimited clients
- Document Hub with 10 GB secure storage
- AI document search & chat (100 queries / month)
Recommended
AI voice plan
Pro
AI receptionist, CRM, AI Advisor, and invoice collection
$149 USD/month
- Everything in Starter
- 400 AI voice minutes
- Then $0.35/min overage
- Document Hub with 50 GB secure storage
- AI document search & chat (500 queries / month)
- ✨ Full CRM Suite
- ✨ AI Advisor included (50 monthly queries)
- Advanced analytics & reporting
- 📞 1 outbound Voice Agent included
- Invoice Collection Agent
- Automated overdue follow-ups and payment-plan handling
AI voice plan
Business
AI front desk plus every follow-up call: leads, quotes, invoices, and feedback
$199 USD/month
- Everything in Pro
- 800 AI voice minutes
- Then $0.25/min overage
- Document Hub with 100 GB secure storage
- AI document search & chat (2,000 queries / month)
- ✨ AI Advisor included (100 monthly queries)
- Advanced analytics & reporting
- 🚀 4 outbound Voice Agents included
- Lead Qualification Agent - qualifies new leads before follow-up
- Estimate Follow-up Agent - follows up on open proposals
- Invoice Collection Agent - handles overdue invoices and payment plans
- Customer Feedback Agent - captures post-job service feedback
How billing works
Every plan includes AI Receptionist, email and SMS notifications, 2-way messaging, service-intake rules, booking or callback routing, and AI voice minutes. Starter begins with 200 AI voice minutes each month.
Need more capacity? Paid-cycle usage over included minutes uses automatic per-minute overage: Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage.
Trials require a card. Subscription billing starts after the trial unless canceled.
Included in every plan
- 24/7 inbound call answering
- Email + SMS notifications
- 2-way messaging
- AI voice minutes by plan
- Service intake and qualification
- Appointment booking and rescheduling
- Team scheduling with Google Calendar sync
- Callback capture and lead handoff
- Service request timeline
- Owner-controlled overage limits
AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.
Frequently Asked Questions
No. It captures symptoms and routes diagnosis-heavy questions to the shop. It can help schedule routine service or collect intake context, but repair advice and safety decisions stay with staff.
Yes, when the request matches your approved booking rules. If the call involves diagnosis, warranty, insurance, unsafe driving, exact pricing, or unclear work, it captures context and routes the caller for review.
No. The public demo can simulate intake and a next step in the conversation, but it does not create real repair orders, schedules, CRM records, invoices, or confirmation messages.