Auto repair + detailing

AI receptionist for auto repair and detailing shops

Turn missed and after-hours service calls into vehicle intake and booking requests, maintenance windows, detailing package handoffs, and review-ready shop notes.

Included in every plan, from $99 USD/month.

  • Vehicle intake
  • Routine service requests
  • Detailing appointment windows
1

Answer and intake

Ava captures the caller, vehicle context, service interest, symptoms or package, preferred timing, and callback details.

2

Separate routine from review

Routine maintenance and detailing can move toward a mock window; diagnosis-heavy, warranty, insurance, or safety-sensitive calls route to staff.

3

Create a shop handoff

The call ends with a mock appointment or callback path plus notes the service advisor can review before following up.

One auto repair job, start to finish

A check-engine call becomes a paid brake job

Ava is your AI receptionist, and the follow-up calls are AI voice agents. Every step lands on one customer record.

  1. Mon 8:05 am

    Ava answers while advisors are busy

    "The check-engine light is on and there's a grinding noise." Ava captures the vehicle and the symptoms. She doesn't diagnose or quote on the phone.

    Service request · 2019 SUV · grinding noise

    Included on every planMissed call capture
  2. Mon 8:08 am

    Drop-off booked

    When your rules allow it, Ava books a drop-off slot in your hours and can offer a text confirmation.

    Tue 7:30 am · drop-off

    Included on every planAppointment booking
  3. Tue 11:00 am

    You send the estimate

    After inspection, email the estimate from the same customer record.

    Estimate · front brakes and rotors · $780

    Included on every planQuotes and invoices
  4. Wed 11:30 am

    A follow-up call on the estimate

    No reply to the emailed estimate. The follow-up call answers questions about it and asks for the go-ahead.

    Ready to go ahead · your team confirms, then schedules the work

    Plan: BusinessQuote follow-up calls
  5. At pickup

    You invoice the repair

    Invoice from the same record when the car is ready.

    Invoice · front brakes and rotors · $780

    Included on every planQuotes and invoices
  6. After payment

    A feedback call after pickup

    Once the invoice is paid, a short call asks for a 0 to 10 score and the reason.

    Score 9 · reason: explained everything

Live AI voice demo

Try an auto repair or detailing call

Change the company name, then ask Ava about an oil change, brake service, tire work, detailing package, inspection callback, or vehicle intake question. This is a mock call; no real repair order, CRM record, schedule, invoice, or confirmation message is created.

No signup required
Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Mock demo only. No real repair order, detailing booking, CRM lead, schedule, invoice, or confirmation message is created. Do not share VINs, payment details, insurance numbers, or sensitive vehicle information.
Human verification
Live transcript will appear here once you start talking.
Microphone required. Sessions end after 5 minutes, or after 30 seconds of silence.
Scenario setup
Ava
Use case
Auto Repair & Detailing
Working hours
Monday to Friday, 8:00 AM to 6:00 PM; Saturday detailing by request
Location
Northstar Auto Care, 88 King Street West, Hamilton, ON
Demo only. No real booking or customer record is created.

Booking guardrails

Book routine service. Route diagnosis-heavy work.

Auto calls can start with simple scheduling, but repair advice, unsafe-driving questions, warranty coverage, insurance claims, and exact pricing need a service advisor.

Will do

  • Capture vehicle make or model, service interest, symptoms, preferred timing, and callback details.
  • Offer mock windows for routine maintenance, detailing, tire, or brake intake when rules allow.
  • Summarize service-advisor notes so the shop can follow up without reconstructing the call.

Will route

  • Diagnosis-heavy repair questions, warning lights, unsafe driving, or tow decisions.
  • Warranty, insurance, claims, exact pricing, parts availability, or payment-sensitive requests.
  • Unclear symptoms, urgent breakdowns, or anything that needs a service advisor before booking.

Common requests

Shop calls it can qualify

Oil change or maintenance
Brake or tire service
Detailing packages
Vehicle intake callbacks
Inspection or estimate requests
Repair-status callbacks

Call summary

Caller intent, urgency, timing, location context, and review notes stay together after the call.

Next-step task

Bookable calls move to a mock appointment or request. Review-heavy calls become callback tasks.

Policy handoff

The handoff keeps the reason for staff review visible so the team can respond with context.

Receptionist plan

Start with front-desk coverage for busy bays

Auto repair and detailing shops can use AI Receptionist to capture routine calls while service advisors are with customers or technicians are in the shop. AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits. Start a 7-day trial with a card. The subscription is not charged until the trial ends, and you can cancel before then.

Start your 7-day free trial

AI receptionist pricing

AI Receptionist and Call for Me on every plan, with a 7-day trial. Upgrade for follow-up agents and more minutes.

Answer + call for you

Starter

Inbound AI receptionist, calls made for you, and core operations

$99 USD/month
  • 24/7 AI Receptionist
  • Call for Me
  • Calls suppliers and offices for you
  • 200 AI voice minutes, shared
  • Then $0.45/min overage
  • Email, SMS, and 2-way messaging
  • Booking with Google Calendar sync
  • Unlimited invoices, estimates, and clients
  • Works with ChatGPT and Claude
  • English, French, and Spanish
  • Plus call analytics, guardrails, and a 10 GB Document Hub with AI search
Start Receptionist Setup
Recommended

Answer + follow up

Pro

AI receptionist, CRM, AI Advisor, and invoice reminders

$149 USD/month
  • Everything in Starter
  • 400 AI voice minutes, shared
  • Then $0.35/min overage
  • Invoice Reminder Agent
  • Calls about overdue invoices and payment plans
  • Full CRM Suite
  • AI Advisor included (50 monthly queries)
  • 50 GB Document Hub, 500 AI searches/month
  • Advanced analytics & reporting
Start Receptionist Setup

The full front office

Business

AI front desk plus every follow-up call: leads, quotes, invoices, and feedback

$199 USD/month
  • Everything in Pro
  • 800 AI voice minutes, shared
  • Then $0.25/min overage
  • 4 outbound Voice Agents
  • Lead qualification, estimate follow-up, invoice reminders, and customer feedback
  • AI Advisor included (100 monthly queries)
  • 100 GB Document Hub, 2,000 AI searches/month
Start Receptionist Setup

Available in the US and Canada · Prices in USD · 7-day trial, card required, billed when the trial ends unless you cancel

AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist, Call for Me, and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.

Frequently Asked Questions

No. It captures symptoms and routes diagnosis-heavy questions to the shop. It can help schedule routine service or collect intake context, but repair advice and safety decisions stay with staff.

Yes, when the request matches your approved booking rules. If the call involves diagnosis, warranty, insurance, unsafe driving, exact pricing, or unclear work, it captures context and routes the caller for review.

No. The public demo can simulate intake and a next step in the conversation, but it does not create real repair orders, schedules, CRM records, invoices, or confirmation messages.