1
Answer and classify
Ava identifies whether the caller is a tenant, owner, vendor, applicant, or prospect and captures the reason for the call.
Property management
AI receptionist for property management teams
Turn tenant, owner, and maintenance calls into organized next steps, callback queues, showing requests, and staff-review notes.
AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits.
- Tenant maintenance calls
- Owner callbacks
- Leasing and showing requests
2
Collect routine context
Routine maintenance, leasing, showing, and owner callbacks get structured notes without collecting sensitive access or payment details.
3
Route the right next step
Review-heavy property issues become staff callbacks, while routine requests can receive a mock callback, showing, or maintenance-review window.
Live AI voice demo
Try a property management call
Change the company name, then ask Ava about a routine maintenance request, owner callback, leasing question, showing request, or vendor follow-up. This is a mock call; no real work order, tenant record, lease, invoice, or confirmation message is created.
No signup required
Live demo
Receptionist
Answer inbound service calls, capture the request, and book the next step.
0:00
Mock demo only. No real work order, tenant record, lease, showing, invoice, or confirmation message is created. Do not share access codes, payment details, legal notices, or sensitive tenant information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Use case
Working hours
Monday to Friday, 9:00 AM to 5:00 PM; after-hours maintenance calls by review
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Location context
This scenario uses fixed demo context.
Harborview Property Management, Toronto, ON
Property management consultations, tenant callbacks, leasing inquiries, and routine maintenance review are handled by the office team.
Tip
Keep it short and realistic. These details shape the agent's responses in real time.Booking guardrails
Triage routine property calls without acting like emergency dispatch.
Property management calls often mix routine requests with emergency, habitability, legal, payment, and access-sensitive issues. The receptionist should organize the call, then route judgment-heavy work to staff.
Will do
- Capture caller role, property context, maintenance topic, leasing interest, preferred timing, and callback details.
- Offer mock callback, showing, or maintenance-review windows when the request matches approved rules.
- Summarize tenant, owner, applicant, or vendor context for the property team.
Will route
- Emergency, habitability, safety, lockout, flood, heat, electrical, or access-sensitive issues.
- Legal notices, lease interpretation, payment disputes, rent collection, or eviction-related questions.
- Requests that need property-manager approval before a showing, vendor dispatch, or maintenance commitment.
Common requests
Property calls it can qualify
Routine maintenance requests
Tenant callback requests
Owner consultation calls
Leasing inquiries
Showing requests
Vendor follow-up callbacks
Call summary
Caller intent, urgency, timing, location context, and review notes stay together after the call.
Next-step task
Bookable calls move to a mock appointment or request. Review-heavy calls become callback tasks.
Policy handoff
The handoff keeps the reason for staff review visible so the team can respond with context.
Receptionist plan
Start with call coverage for property teams
Property management teams can use AI Receptionist to keep routine calls organized while staff are showing units, coordinating vendors, or handling owner conversations. AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits. Start a 7-day trial with a card. The subscription is not charged until the trial ends, and you can cancel before then.
Comparison and setup questions
Pricing
AI Receptionist Pricing
Start with AI Receptionist included. Paid-cycle usage beyond included minutes follows your owner-set overage limits.
Choose your AI Receptionist plan
Cover missed calls with the right AI voice plan
AI voice plan
Starter
Inbound AI receptionist and core operations
$99 USD/month
- 24/7 AI Receptionist
- 200 AI voice minutes
- Email notifications
- Appointment booking
- Call analytics dashboard
- English, French, and Spanish support
- Advanced guardrails
- Unlimited invoices & estimates
- Unlimited clients
- Document Hub with 10 GB secure storage
- AI document search & chat (100 queries / month)
Recommended
AI voice plan
Pro
AI receptionist, CRM, AI Advisor, and invoice collection
$149 USD/month
- Everything in Starter
- 400 AI voice minutes
- Document Hub with 50 GB secure storage
- AI document search & chat (500 queries / month)
- ✨ Full CRM Suite
- ✨ AI Advisor included (50 monthly queries)
- Advanced analytics & reporting
- 📞 1 outbound Voice Agent included
- Invoice Collection Agent
- Automated overdue follow-ups and payment-plan handling
AI voice plan
Business
AI front desk plus every revenue follow-through agent
$199 USD/month
- Everything in Professional
- 800 AI voice minutes
- Document Hub with 100 GB secure storage
- AI document search & chat (2,000 queries / month)
- ✨ AI Advisor included (100 monthly queries)
- Advanced analytics & reporting
- 🚀 4 outbound Voice Agents included
- Lead Qualification Agent - qualifies new leads before follow-up
- Estimate Follow-up Agent - follows up on open proposals
- Invoice Collection Agent - handles overdue invoices and payment plans
- Customer Feedback Agent - captures reviews and service feedback
How billing works
Every plan includes AI Receptionist, service-intake rules, booking or callback routing, and AI voice minutes. Starter begins with 200 AI voice minutes each month.
Need more capacity? Paid-cycle usage over included minutes uses automatic per-minute overage: Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage.
Trials require a card. Subscription billing starts after the trial unless canceled.
Included in every plan
- 24/7 inbound call answering
- AI voice minutes by plan
- Service intake and qualification
- Appointment booking and rescheduling
- Callback capture and lead handoff
- Service request timeline
- Owner-controlled overage limits
AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.