1
Answer and classify
Ava identifies whether the caller is a tenant, owner, vendor, applicant, or prospect and captures the reason for the call.
Property management
AI receptionist for property management teams
Turn tenant, owner, and maintenance calls into organized next steps, callback queues, showing requests, and staff-review notes.
Included in every plan, from $99 USD/month.
- Tenant maintenance calls
- Owner callbacks
- Leasing and showing requests
2
Collect routine context
Routine maintenance, leasing, showing, and owner callbacks get structured notes without collecting sensitive access or payment details.
3
Route the right next step
Review-heavy property issues become staff callbacks, while routine requests can receive a mock callback, showing, or maintenance-review window.
One property management job, start to finish
A tenant's leak call becomes a closed work order
Ava is your AI receptionist, and the follow-up calls are AI voice agents. Every step lands on one customer record.
Thu 8:40 pm
Ava answers the tenant
"The kitchen sink is leaking under the cabinet." Ava captures the unit, the problem, and access. Emergencies become a priority callback for your team.
Maintenance request · unit 4B · leak
Included on every planAfter-hours answeringThu 8:44 pm
The request lands on your list
Your team gets a callback task with the transcript, ready to assign a vendor in the morning.
Callback task · assign vendor
Included on every planCallback tasksMon
You invoice the owner
Bill the owner for the repair from the same record.
Invoice · sink repair · $260
Included on every planQuotes and invoices10 days overdue
A reminder call to the owner
The call asks the owner for a firm payment date and records the promise.
Promise to pay Friday · logged
Plan: Pro and BusinessInvoice reminder callsAfter payment
A feedback call to the owner
Once the owner pays, a short call asks them for a 0 to 10 score and the reason.
Score 8 · reason: fixed within two days
Plan: BusinessPost-payment feedback calls
Live AI voice demo
Try a property management call
Change the company name, then ask Ava about a routine maintenance request, owner callback, leasing question, showing request, or vendor follow-up. This is a mock call; no real work order, tenant record, lease, invoice, or confirmation message is created.
No signup required
Live demo
Receptionist
Answer inbound service calls, capture the request, and book the next step.
0:00
Mock demo only. No real work order, tenant record, lease, showing, invoice, or confirmation message is created. Do not share access codes, payment details, legal notices, or sensitive tenant information.
Human verification
Live transcript will appear here once you start talking.
Microphone required. Sessions end after 5 minutes, or after 30 seconds of silence.
Scenario setup
Use case
Working hours
Monday to Friday, 9:00 AM to 5:00 PM; after-hours maintenance calls by review
Location
Harborview Property Management, Toronto, ON
Demo only. No real booking or customer record is created.
Booking guardrails
Triage routine property calls without acting like emergency dispatch.
Property management calls often mix routine requests with emergency, habitability, legal, payment, and access-sensitive issues. The receptionist should organize the call, then route judgment-heavy work to staff.
Will do
- Capture caller role, property context, maintenance topic, leasing interest, preferred timing, and callback details.
- Offer mock callback, showing, or maintenance-review windows when the request matches approved rules.
- Summarize tenant, owner, applicant, or vendor context for the property team.
Will route
- Emergency, habitability, safety, lockout, flood, heat, electrical, or access-sensitive issues.
- Legal notices, lease interpretation, payment disputes, rent collection, or eviction-related questions.
- Requests that need property-manager approval before a showing, vendor dispatch, or maintenance commitment.
Common requests
Property calls it can qualify
Routine maintenance requests
Tenant callback requests
Owner consultation calls
Leasing inquiries
Showing requests
Vendor follow-up callbacks
Call summary
Caller intent, urgency, timing, location context, and review notes stay together after the call.
Next-step task
Bookable calls move to a mock appointment or request. Review-heavy calls become callback tasks.
Policy handoff
The handoff keeps the reason for staff review visible so the team can respond with context.
Receptionist plan
Start with call coverage for property teams
Property management teams can use AI Receptionist to keep routine calls organized while staff are showing units, coordinating vendors, or handling owner conversations. AI Receptionist is included in every plan: Starter starts at $99 USD/month with 200 AI voice minutes, Pro is $149 USD/month with 400 AI voice minutes, and Business is $199 USD/month with 800 AI voice minutes. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Extra paid-cycle usage is billed per minute after included minutes with owner-controlled overage limits. Start a 7-day trial with a card. The subscription is not charged until the trial ends, and you can cancel before then.
Comparison and setup questions
AI receptionist pricing
AI Receptionist and Call for Me on every plan, with a 7-day trial. Upgrade for follow-up agents and more minutes.
Answer + call for you
Starter
Inbound AI receptionist, calls made for you, and core operations
$99 USD/month
- 24/7 AI Receptionist
- Call for Me
- Calls suppliers and offices for you
- 200 AI voice minutes, shared
- Then $0.45/min overage
- Email, SMS, and 2-way messaging
- Booking with Google Calendar sync
- Unlimited invoices, estimates, and clients
- Works with ChatGPT and Claude
- English, French, and Spanish
- Plus call analytics, guardrails, and a 10 GB Document Hub with AI search
Recommended
Answer + follow up
Pro
AI receptionist, CRM, AI Advisor, and invoice reminders
$149 USD/month
- Everything in Starter
- 400 AI voice minutes, shared
- Then $0.35/min overage
- Invoice Reminder Agent
- Calls about overdue invoices and payment plans
- Full CRM Suite
- AI Advisor included (50 monthly queries)
- 50 GB Document Hub, 500 AI searches/month
- Advanced analytics & reporting
The full front office
Business
AI front desk plus every follow-up call: leads, quotes, invoices, and feedback
$199 USD/month
- Everything in Pro
- 800 AI voice minutes, shared
- Then $0.25/min overage
- 4 outbound Voice Agents
- Lead qualification, estimate follow-up, invoice reminders, and customer feedback
- AI Advisor included (100 monthly queries)
- 100 GB Document Hub, 2,000 AI searches/month
Available in the US and Canada · Prices in USD · 7-day trial, card required, billed when the trial ends unless you cancel
AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist, Call for Me, and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.
Frequently Asked Questions
It can capture routine maintenance context and offer a mock callback or maintenance-review window when your rules allow it. Emergency, habitability, safety, access-sensitive, legal, and payment-sensitive issues route to staff.
It can capture showing interest and offer a mock showing or callback window when your rules allow it. Requests needing approval, eligibility review, or property-manager judgment route to staff.
No. The public demo can simulate intake and a next step in the conversation, but it does not create real work orders, tenant records, leases, schedules, invoices, or confirmation messages.