1
Answer and classify
Ava identifies whether the caller is a tenant, owner, vendor, applicant, or prospect and captures the reason for the call.
Property management
AI receptionist for property management teams
Turn tenant, owner, and maintenance calls into organized next steps, callback queues, showing requests, and staff-review notes.
From $129 USD/month with 200 reception minutes each month.
- Tenant maintenance calls
- Owner callbacks
- Leasing and showing requests
2
Collect routine context
Routine maintenance, leasing, showing, and owner callbacks get structured notes without collecting sensitive access or payment details.
3
Route the right next step
Review-heavy property issues become staff callbacks, while routine requests can receive a mock callback, showing, or maintenance-review window.
Live AI voice demo
Try a property management call
Change the company name, then ask Ava about a routine maintenance request, owner callback, leasing question, showing request, or vendor follow-up. This is a mock call; no real work order, tenant record, lease, invoice, or confirmation message is created.
No signup required
Live demo
Receptionist
Answer inbound service calls, capture the request, and book the next step.
0:00
Mock demo only. No real work order, tenant record, lease, showing, invoice, or confirmation message is created. Do not share access codes, payment details, legal notices, or sensitive tenant information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Use case
Working hours
Monday to Friday, 9:00 AM to 5:00 PM; after-hours maintenance calls by review
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Location context
This scenario uses fixed demo context.
Harborview Property Management, Toronto, ON
Property management consultations, tenant callbacks, leasing inquiries, and routine maintenance review are handled by the office team.
Tip
Keep it short and realistic. These details shape the agent's responses in real time.Booking guardrails
Triage routine property calls without acting like emergency dispatch.
Property management calls often mix routine requests with emergency, habitability, legal, payment, and access-sensitive issues. The receptionist should organize the call, then route judgment-heavy work to staff.
Will do
- Capture caller role, property context, maintenance topic, leasing interest, preferred timing, and callback details.
- Offer mock callback, showing, or maintenance-review windows when the request matches approved rules.
- Summarize tenant, owner, applicant, or vendor context for the property team.
Will route
- Emergency, habitability, safety, lockout, flood, heat, electrical, or access-sensitive issues.
- Legal notices, lease interpretation, payment disputes, rent collection, or eviction-related questions.
- Requests that need property-manager approval before a showing, vendor dispatch, or maintenance commitment.
Common requests
Property calls it can qualify
Routine maintenance requests
Tenant callback requests
Owner consultation calls
Leasing inquiries
Showing requests
Vendor follow-up callbacks
Call summary
Caller intent, urgency, timing, location context, and review notes stay together after the call.
Next-step task
Bookable calls move to a mock appointment or request. Review-heavy calls become callback tasks.
Policy handoff
The handoff keeps the reason for staff review visible so the team can respond with context.
Receptionist bundle
Start with call coverage for property teams
Property management teams can use AI Receptionist to keep routine calls organized while staff are showing units, coordinating vendors, or handling owner conversations. Professional + AI Receptionist starts at $129 USD/month. Business + AI Receptionist is $149 USD/month. Additional 100-minute blocks are $29 USD. Paid receptionist coverage starts after setup and activation.
Comparison and setup questions
Pricing
AI Receptionist Pricing
Start with the total monthly package price, then add more minutes only if call volume grows.
Choose your AI Receptionist bundle
Cover missed calls with the right base plan included
Recommended
AI Receptionist bundle
Professional + AI Receptionist
Best for small teams that need missed-call coverage, CRM, invoicing, AI Advisor, and invoice follow-up.
$129 USD/month
- Professional base: CRM, Document Hub, AI Advisor
- 1 follow-up voice agent: Invoice Collection
- 200 reception minutes / month after activation
AI Receptionist bundle
Business + AI Receptionist
Best for teams that want inbound call coverage plus every revenue-stage follow-up voice agent.
$149 USD/month
- Business base: everything in Professional
- All 4 follow-up voice agents
- Higher Document Hub and AI Advisor limits
- 200 reception minutes / month after activation
How billing works
Each bundle includes the required base plan, AI Receptionist coverage, service-intake rules, booking or callback routing, and 200 reception minutes each month.
Need more capacity? Add 100 more minutes for $29 USD. Starter is not eligible for AI Receptionist.
Paid AI Receptionist activation is handled during setup.
Included in both bundles
- 24/7 inbound call answering
- Service intake and qualification
- Appointment booking and rescheduling
- Callback capture and lead handoff
- Service request timeline
- Works with Professional or Business
* Billed as the required base plan plus AI Receptionist coverage.
Need a non-receptionist plan?
AI Receptionist requires Professional or Business. Starter remains focused on invoicing and document workflows.
Recommended
Professional
CRM, AI Advisor, and invoice collection
$29.99 USD/month
Can be paired with AI Receptionist coverage
Choose Base PlanBusiness
Full revenue workflow coverage
$49.99 USD/month
Best for teams with multiple follow-up queues
Choose Base Plan