Clinics + Wellness

AI receptionist for clinics and wellness teams

Turn missed and after-hours calls into appointment requests, schedule offers, caller confirmations, and staff-review tasks without medical advice.

From $129/month total with 200 reception minutes each month.

  • After-hours call answering
  • Staff-review routing for clinical questions
  • Booking or callback handoff
Start Receptionist SetupTry the clinic voice demo

Workflow animation

Call to scheduled visit to CRM

After-hours example

Step 1

Caller calls

Live call

The receptionist answers after hours and starts with the reason for the call.

What the receptionist checks

Caller asks: Can I book an initial physiotherapy consultation?

Captured: caller name, callback number, preferred evenings

Output

Call handled

No voicemail

Workspace

requestscheduleCRM
Caller confirmation preview
Provider notification preview
Request + schedule preview
CRM lead preview

01

Answer and identify

The caller reaches a receptionist that captures the caller, service intent, and safe admin context.

02

Check schedule

The receptionist checks provider availability and offers a time that matches the caller's request.

03

Confirm and sync

Accepted bookings trigger caller and provider emails, a service request, a schedule entry, and CRM lead context.

Live AI voice demo

Try a clinic booking call

Change the clinic name, then ask Ava about an initial physio assessment or massage appointment. This is a mock call; no real appointment, request, CRM record, or confirmation email is created.

No signup required
Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Mock demo only. Do not share symptoms, treatment history, insurance numbers, or other health information. No real appointment, clinic record, CRM lead, or confirmation email is created.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Ava
Use case
Physio & Massage Clinic
Working hours
Monday to Friday, 9:00 AM to 5:00 PM
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Location context
Ava shares this business location with callers.
Fixed
Maplewell Physio Massage, 201 King Street East, Hamilton, ON
Patients visit the clinic for routine physiotherapy and massage appointments.

Tip

Keep it short and realistic. These details shape the agent's responses in real time.

Safe boundaries

Front-desk help, not clinical advice.

Default setup avoids protected health information and routes medical questions to staff before collecting clinical details. Regulated workflows require confirmed safeguards, caller consent, access controls, retention and deletion rules, and any required agreement before use.

Will do

  • Book routine appointment requests when your rules allow it
  • Capture reschedules, cancellations, waitlist interest, and callbacks
  • Record service interest, practitioner preference, and preferred times
  • Create staff-review context for questions that need judgment

Will route

  • Does not diagnose symptoms, pain, injuries, or treatment needs
  • Does not triage emergencies or replace urgent-care instructions
  • Does not recommend treatments, providers, medications, or care plans
  • Does not promise insurance coverage, claim outcomes, or clinical results

Common requests

What callers can ask for

New appointment requests
Returning-client reschedules
Massage duration preference
Med spa consultation request
Waitlist capture
Hours and location

Request

Structured appointment request

Next step

Booking path or staff callback

Timeline

CRM context for follow-up

Receptionist bundle

Start with receptionist coverage for clinic calls

Professional + AI Receptionist starts at $129/month total. Business + AI Receptionist is $149/month total. Additional 100-minute blocks are $29. No receptionist charge starts until phone setup is confirmed and coverage is activated.

Start setup
More context
AI Receptionist for Physiotherapy, Massage Therapy, and Med SpasAppointment-Based Businesses After HoursVirtual Receptionist for Small Business

Pricing

AI Receptionist Pricing

Start with the total monthly package price, then add more minutes only if call volume grows.

Choose your AI Receptionist bundle

Cover missed calls with the right base plan included

Recommended

AI Receptionist bundle

Professional + AI Receptionist

Best for small teams that need missed-call coverage, CRM, invoicing, AI Advisor, and invoice follow-up.

$129/month
  • Professional base: CRM, Document Hub, AI Advisor
  • 1 follow-up voice agent: Invoice Collection
  • 200 reception minutes / month after activation
Start SetupTry Live Demo

AI Receptionist bundle

Business + AI Receptionist

Best for teams that want inbound call coverage plus every revenue-stage follow-up voice agent.

$149/month
  • Business base: everything in Professional
  • All 4 follow-up voice agents
  • Higher Document Hub and AI Advisor limits
  • 200 reception minutes / month after activation
Start SetupTry Live Demo

How billing works

Each bundle includes the required base plan, AI Receptionist coverage, service-intake rules, booking or callback routing, and 200 reception minutes each month.

Need more capacity? Add 100 more minutes for $29. Starter is not eligible for AI Receptionist.

Displayed prices are rounded, and paid AI Receptionist activation is handled during setup.

Included in both bundles

  • 24/7 inbound call answering
  • Service intake and qualification
  • Appointment booking and rescheduling
  • Callback capture and lead handoff
  • Service request timeline
  • Works with Professional or Business

* Displayed bundle prices are rounded for readability. Billed as the required base plan plus AI Receptionist coverage.

Need a non-receptionist plan?

AI Receptionist requires Professional or Business. Starter remains focused on invoicing and document workflows.

Starter

Invoicing core

$14.99/month

Not available with receptionist bundles

Choose Base Plan
Recommended

Professional

CRM, AI Advisor, and invoice collection

$29.99/month

Can be paired with AI Receptionist coverage

Choose Base Plan

Business

Full revenue workflow coverage

$49.99/month

Best for teams with multiple follow-up queues

Choose Base Plan

Frequently Asked Questions