HVAC + Home Services

AI receptionist for HVAC and home services

Turn missed and after-hours calls into dispatcher-ready service requests, urgency routing, callbacks, and booked diagnostic visits while crews are on jobs.

AI Receptionist is included in every plan, starting at $99 USD/month with 200 AI voice minutes.

  • After-hours call answering
  • Service area + urgency routing
  • Diagnostic visit or callback handoff
Start Receptionist SetupTry the after-hours HVAC demo

Workflow animation

Call to service request to dispatch note

After-hours example

Step 1

Caller calls

Live call

The receptionist answers while the crew is on a job or the office is closed.

What the receptionist checks

Caller asks: My AC stopped cooling tonight. Can someone come out?

Captured: caller name, callback number, address, and preferred timing

Output

Live intake started

Caller context captured

Workspace

requestschedulefollow-up
Caller confirmation preview
Dispatcher notification preview
Service request + schedule preview
Dispatch note preview

01

Answer and capture

The caller reaches a receptionist that captures the issue, address, urgency, and callback context.

02

Check rules

The receptionist checks service type, service area, schedule fit, and whether the request needs dispatch review.

03

Book or route

Routine requests can become a diagnostic visit; urgent, unclear, or unsafe requests become callback tasks.

Live AI voice demo

Try an HVAC service call

Change the company name, then ask Ava about AC repair, heating service, maintenance, or a diagnostic visit. This is a mock call; no real service request, appointment, dispatch, CRM record, or confirmation message is created.

No signup required
Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Mock demo only. No real service request, appointment, dispatch, CRM lead, or confirmation message is created. Do not share emergency details or sensitive personal information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Ava
Use case
HVAC Repair Services
Working hours
Monday to Friday, 9:00 AM to 5:00 PM
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Coverage area
These demo values shape the prompt only.
Editable

Tip

Keep it short and realistic. These details shape the agent's responses in real time.

Dispatch guardrails

Better intake without unsafe promises.

Home-service calls need enough context for a dispatcher to act, but not a chatbot diagnosing equipment or inventing emergency availability. Keep routine requests moving and route judgment-heavy calls to your team.

Will do

  • Capture caller, service address, issue, urgency, and preferred timing
  • Answer hours, service-area, and routine service questions from approved context
  • Book diagnostic visits or maintenance calls when your rules allow it
  • Create dispatcher-ready service request and follow-up context

Will route

  • Does not promise emergency dispatch unless your approved rules support it
  • Does not diagnose equipment, provide repair steps, or give safety instructions
  • Does not quote final repair pricing without inspection or staff approval
  • Routes no-heat, no-cooling, flooding, unsafe, or unclear calls for human review

Every handled call leaves a transcript and summary for your dispatcher. Booking, callback, or review next steps still follow your rules.

Common requests

What callers can ask for

AC stopped cooling
No heat
Seasonal tune-up
Thermostat issue
Water heater callback
Drain or fixture request

Service request

Issue, address, urgency, and customer details

Schedule or callback

Diagnostic visit when safe, review task when not

Job timeline

Lead context ready for estimates, invoices, and follow-up

Receptionist plan

Start with receptionist coverage for service calls

Plans start at $99 USD/month with AI Receptionist included. Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage. Start a 7-day trial with a card; subscription billing begins after the trial unless canceled.

Start setup
More context
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Missed-revenue math

Estimate revenue left on the table

Use rough monthly numbers to see what missed calls could represent before you compare receptionist coverage.

Missed-call inputs

Adjust call volume, average booked value, and likely bookings.

Missed revenue

This month

$350

If it continues for a year

$4,200

Pricing

AI Receptionist Pricing

Start with AI Receptionist included. Paid-cycle usage beyond included minutes follows your owner-set overage limits.

Choose your AI Receptionist plan

Cover missed calls with the right AI voice plan

AI voice plan

Starter

Inbound AI receptionist and core operations

$99 USD/month
  • 24/7 AI Receptionist
  • 200 AI voice minutes
  • Email notifications
  • Appointment booking
  • Call analytics dashboard
  • English, French, and Spanish support
  • Advanced guardrails
  • Unlimited invoices & estimates
  • Unlimited clients
  • Document Hub with 10 GB secure storage
  • AI document search & chat (100 queries / month)
Start Receptionist Setup
Recommended

AI voice plan

Pro

AI receptionist, CRM, AI Advisor, and invoice collection

$149 USD/month
  • Everything in Starter
  • 400 AI voice minutes
  • Document Hub with 50 GB secure storage
  • AI document search & chat (500 queries / month)
  • ✨ Full CRM Suite
  • ✨ AI Advisor included (50 monthly queries)
  • Advanced analytics & reporting
  • 📞 1 outbound Voice Agent included
  • Invoice Collection Agent
  • Automated overdue follow-ups and payment-plan handling
Start Receptionist Setup

AI voice plan

Business

AI front desk plus every revenue follow-through agent

$199 USD/month
  • Everything in Professional
  • 800 AI voice minutes
  • Document Hub with 100 GB secure storage
  • AI document search & chat (2,000 queries / month)
  • ✨ AI Advisor included (100 monthly queries)
  • Advanced analytics & reporting
  • 🚀 4 outbound Voice Agents included
  • Lead Qualification Agent - qualifies new leads before follow-up
  • Estimate Follow-up Agent - follows up on open proposals
  • Invoice Collection Agent - handles overdue invoices and payment plans
  • Customer Feedback Agent - captures reviews and service feedback
Start Receptionist Setup

How billing works

Every plan includes AI Receptionist, service-intake rules, booking or callback routing, and AI voice minutes. Starter begins with 200 AI voice minutes each month.

Need more capacity? Paid-cycle usage over included minutes uses automatic per-minute overage: Starter overage is $0.45/min overage, Pro is $0.35/min overage, and Business is $0.25/min overage.

Trials require a card. Subscription billing starts after the trial unless canceled.

Included in every plan

  • 24/7 inbound call answering
  • AI voice minutes by plan
  • Service intake and qualification
  • Appointment booking and rescheduling
  • Callback capture and lead handoff
  • Service request timeline
  • Owner-controlled overage limits

AI Receptionist is included in Starter, Pro, and Business. Included AI voice minutes apply across AI Receptionist and any enabled outbound Voice Agents. Trials require a card, and paid-cycle usage beyond the included AI voice minutes is billed automatically per minute unless an owner limit pauses usage.

Frequently Asked Questions