HVAC + Home Services

AI receptionist for HVAC and home services

Turn missed and after-hours calls into dispatcher-ready service requests, urgency routing, callbacks, and booked diagnostic visits while crews are on jobs.

From $129/month total with 200 reception minutes each month.

  • After-hours call answering
  • Service area + urgency routing
  • Diagnostic visit or callback handoff
Start Receptionist SetupTry the after-hours HVAC demo

Workflow animation

Call to service request to dispatch note

After-hours example

Step 1

Caller calls

Live call

The receptionist answers while the crew is on a job or the office is closed.

What the receptionist checks

Caller asks: My AC stopped cooling tonight. Can someone come out?

Captured: caller name, callback number, address, and preferred timing

Output

Call handled

No voicemail

Workspace

requestschedulefollow-up
Caller confirmation preview
Dispatcher notification preview
Service request + schedule preview
Dispatch note preview

01

Answer and capture

The caller reaches a receptionist that captures the issue, address, urgency, and callback context.

02

Check rules

The receptionist checks service type, service area, schedule fit, and whether the request needs dispatch review.

03

Book or route

Routine requests can become a diagnostic visit; urgent, unclear, or unsafe requests become callback tasks.

Live AI voice demo

Try an HVAC service call

Change the company name, then ask Ava about AC repair, heating service, maintenance, or a diagnostic visit. This is a mock call; no real service request, appointment, dispatch, CRM record, or confirmation message is created.

No signup required
Live demo

Receptionist

Answer inbound service calls, capture the request, and book the next step.

0:00
Mock demo only. No real service request, appointment, dispatch, CRM lead, or confirmation message is created. Do not share emergency details or sensitive personal information.
Human verification
Live transcript will appear here once you start talking.
Microphone access is required. Demo sessions are capped at 5 minutes, can end after 30 seconds of inactivity, and may end earlier during peak traffic.
Scenario setup
Ava
Use case
HVAC Repair Services
Working hours
Monday to Friday, 9:00 AM to 5:00 PM
Availability
Fresh availability windows are generated when you start the live demo.
Demo only. No real booking or customer record is created.
Coverage area
These demo values shape the prompt only.
Editable

Tip

Keep it short and realistic. These details shape the agent's responses in real time.

Dispatch guardrails

Better intake without unsafe promises.

Home-service calls need enough context for a dispatcher to act, but not a chatbot diagnosing equipment or inventing emergency availability. Keep routine requests moving and route judgment-heavy calls to your team.

Will do

  • Capture caller, service address, issue, urgency, and preferred timing
  • Answer hours, service-area, and routine service questions from approved context
  • Book diagnostic visits or maintenance calls when your rules allow it
  • Create dispatcher-ready service request and follow-up context

Will route

  • Does not promise emergency dispatch unless your approved rules support it
  • Does not diagnose equipment, provide repair steps, or give safety instructions
  • Does not quote final repair pricing without inspection or staff approval
  • Routes no-heat, no-cooling, flooding, unsafe, or unclear calls for human review

Common requests

What callers can ask for

AC stopped cooling
No heat
Seasonal tune-up
Thermostat issue
Water heater callback
Drain or fixture request

Service request

Issue, address, urgency, and customer details

Schedule or callback

Diagnostic visit when safe, review task when not

Job timeline

Lead context ready for estimates, invoices, and follow-up

Receptionist bundle

Start with receptionist coverage for service calls

Professional + AI Receptionist starts at $129/month total. Business + AI Receptionist is $149/month total. Additional 100-minute blocks are $29. No receptionist charge starts until phone setup is confirmed and coverage is activated.

Start setup
More context
AI Answering Service for HVAC, Plumbing, and Home ServicesAI Answering Service PricingVirtual Receptionist for Small Business

Pricing

AI Receptionist Pricing

Start with the total monthly package price, then add more minutes only if call volume grows.

Choose your AI Receptionist bundle

Cover missed calls with the right base plan included

Recommended

AI Receptionist bundle

Professional + AI Receptionist

Best for small teams that need missed-call coverage, CRM, invoicing, AI Advisor, and invoice follow-up.

$129/month
  • Professional base: CRM, Document Hub, AI Advisor
  • 1 follow-up voice agent: Invoice Collection
  • 200 reception minutes / month after activation
Start SetupTry Live Demo

AI Receptionist bundle

Business + AI Receptionist

Best for teams that want inbound call coverage plus every revenue-stage follow-up voice agent.

$149/month
  • Business base: everything in Professional
  • All 4 follow-up voice agents
  • Higher Document Hub and AI Advisor limits
  • 200 reception minutes / month after activation
Start SetupTry Live Demo

How billing works

Each bundle includes the required base plan, AI Receptionist coverage, service-intake rules, booking or callback routing, and 200 reception minutes each month.

Need more capacity? Add 100 more minutes for $29. Starter is not eligible for AI Receptionist.

Displayed prices are rounded, and paid AI Receptionist activation is handled during setup.

Included in both bundles

  • 24/7 inbound call answering
  • Service intake and qualification
  • Appointment booking and rescheduling
  • Callback capture and lead handoff
  • Service request timeline
  • Works with Professional or Business

* Displayed bundle prices are rounded for readability. Billed as the required base plan plus AI Receptionist coverage.

Need a non-receptionist plan?

AI Receptionist requires Professional or Business. Starter remains focused on invoicing and document workflows.

Starter

Invoicing core

$14.99/month

Not available with receptionist bundles

Choose Base Plan
Recommended

Professional

CRM, AI Advisor, and invoice collection

$29.99/month

Can be paired with AI Receptionist coverage

Choose Base Plan

Business

Full revenue workflow coverage

$49.99/month

Best for teams with multiple follow-up queues

Choose Base Plan

Frequently Asked Questions